EnPrivacy Policy
Effective Date: January 30, 2026
Last Updated: January 30, 2026
Introduction
Jossoor Technology & Training ("we," "our," or "Jossoor") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website
or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
Company Information
Data Controller:
Jossoor Technology & Training Cairo, Egypt
Contact Information:
Email:info@jossoor.com
Website:www.jossoor.com
For privacy-related inquiries, please contact our Data Protection Officer at:
What Personal Data We Collect
We collect various types of personal data to provide and improve our services. The categories of personal data we collect include:
• Identity Information: Name, title, company name, job position
• Contact Information: Email address, telephone number, mailing address
• Professional Information: Company details, industry sector, training interests
• Technical Information: IP address, browser type and version, device information,
operating system, time zone setting, browser plug-in types and versions
• Usage Data: Information about how you use our website, products, and services,
including page views, navigation paths, and session duration
• Marketing and Communications Data: Your preferences for receiving
marketing communications and your communication preferences
• Course and Training Data: Training enrollment information, course progress,
assessment results, certificates earned.
• Payment Information: Billing address, payment method details (processed
securely through third-party payment processors)
How We Collect Your Personal Data
We collect personal data through various methods:
1. Direct Interactions: You provide data when you:
- Fill out contact forms or inquiry forms on our website
- Register for training courses or programs
- Subscribe to our newsletters or marketing communications
- Request information about our services
- Participate in surveys or feedback requests
- Communicate with us via email, phone, or social media
2. Automated Technologies:We automatically collect technical and usage data through:
- Cookies and similar tracking technologies
- Web analytics tools (such as Google Analytics)
- Server logs and access records
3. Third Parties:
We may receive personal data from:
- Business partners and referral sources
- Public databases and directories
- Social media platforms (when you interact with our content)
- Analytics and advertising service providers
Legal Basis for Processing Personal Data
- Consent: You have given explicit consent for specific purposes (e.g., marketing communications)
- Contract Performance: Processing is necessary to fulfill our contractual obligations to provide training services
- Legal Obligation: Processing is required to comply with legal or regulatory requirements
- Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services, fraud prevention, and network security, provided these interests do not override your fundamental rights
How We Use Your Personal Data
We use your personal data for the following purposes:
| Purpose | Description |
|---|---|
| Purpose | To provide, operate, and maintain our training programs, technology solutions, and consulting services; to process enrollments and manage your account |
| Communication | To respond to inquiries, send administrative information, provide customer support, and notify you about changes to our services or policies |
| Marketing | To send promotional materials, newsletters, and information about our courses and services (only with your consent, and you may opt-out at any time) |
| Improvement | To understand how our website and services are used, analyze trends, and improve user experience and service quality |
| Security | To detect, prevent, and address technical issues, fraud, and security threats |
| Legal Compliance | To comply with applicable laws, regulations, legal processes, and enforceable governmental requests |
| Business Operations | To manage our business operations, including accounting, record keeping, and internal reporting |
How We Share Your Personal Data
We do not sell your personal data. We may share your information with the following categories of recipients:
categories of recipients:
- Service Providers: Third-party vendors who provide services on our behalf, including:
– Learning Management System (LMS) providers
– Email marketing platforms
– Website hosting and cloud storage providers
– Payment processors
– Analytics and advertising service providers - Business Partners: Training content providers, certification bodies, and partner organizations for course delivery and certification issuance
- Professional Advisors: Lawyers, accountants, auditors, and other professional consultants
- Regulatory Authorities: Government agencies, regulators, and law enforcement when required by law or to protect our rights
- Corporate Transactions: In connection with any merger, acquisition, reorganization, or sale of assets
International Data Transfers
Some of our service providers may be located outside Egypt, including in countries that may not provide the same level of data protection as Egyptian law. When we transfer personal data internationally, we implement appropriate safeguards, including:
- Standard contractual clauses approved by relevant authorities
- Ensuring the recipient country provides adequate protection
- Obtaining your explicit consent where required
- Implementing additional security measures and encryption
Data Security
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest using industry-standard protocols (SSL/TLS)
- Multi-factor authentication for system access
- Regular security audits and vulnerability assessments
- Access controls and role-based permissions
- Employee training on data protection and security
- Secure backup and disaster recovery procedures
- Network security measures including firewalls and intrusion detection systems
While we strive to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but commit to
promptly notifying you of any data breach that may affect your rights.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Our retention periods are based on:
| Data Category | Retention Period |
|---|---|
| Course enrollment and training records | 7 years after course completion |
| Marketing consent and preferences | Until consent is withdrawn |
| Financial and accounting records | 10 years (legal requirement) |
| Website analytics and cookies | Up to 26 months |
| Inquiry and communication records | 3 years after last contact |
| Contract and service delivery data | Duration of contract + 5 years |
Table 2: Data retention periods by category
After the retention period expires, we securely delete or anonymize your personal data. In some cases, we may retain anonymized data for statistical and research purposes.
Your Data Protection Rights
Under Egyptian Personal Data Protection Law and international standards, you have the following rights:
- Right to Access: Request access to your personal data and obtain a copy of the information we hold about you
- Right to Rectification: Request correction of inaccurate or incomplete personal data
- Right to Erasure: Request deletion of your personal data under certain circumstances (e.g., data no longer necessary, consent withdrawn)
- Right to Restrict Processing: Request limitation on how we process your personal data in specific situations
- Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format and transfer it to another controller
- Right to Object: Object to processing of your personal data based on legitimate interests or for direct marketing purposes
- Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent (without affecting lawfulness of processing before withdrawal)
- Right to Lodge a Complaint: File a complaint with the Egyptian Data Protection Centre or relevant supervisory authority if you believe your rights have been violated
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: info@jossoor.com
Subject Line: Data Protection Rights Request
We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us recognize you, remember your preferences, and improve our services.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for website operation and security; cannot be disabled |
| Performance / Analytics | Collect information about how visitors use our website (e.g., Google Analytics) |
| Functionality | Remember your preferences and choices (e.g., language, region) |
| Marketing / Targeting | Track your browsing activity to deliver relevant advertisements |
Table 3: Types of cookies used on our website
Third-Party Cookies
We use the following third-party services that may set cookies:
- Google Analytics: For website analytics and performance monitoring
- Social Media Plugins: For sharing content on social platforms
- Advertising Networks: For delivering relevant advertisements (if applicable)
Managing Your Cookie Preferences
You can control and manage cookies through your browser settings. You can:
- Block all cookies
- Allow only certain cookies
- Delete cookies after each browsing session
- Browse in private/incognito mode
Please note that blocking or deleting cookies may affect your ability to use certain features of
our website.
Marketing Communications
We may send you marketing communications about our training courses, services, events, and promotional offers if:
- You have explicitly consented to receive marketing materials
- You are an existing client and the communications relate to similar services
- You have not opted out of receiving marketing communications
Opt-Out Rights
You have the right to opt out of marketing communications at any time by:
- Clicking the "unsubscribe" link in any marketing email
- Contacting us at: info@jossoor.com
- Updating your communication preferences in your account settings
Even if you opt out of marketing communications, we may still send you non promotional communications related to your account, transactions, or services you have requested.
Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us immediately. We will take steps to delete such information from our systems.
Third-Party Websites and Links
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email (if you have provided your email address)
- Post a prominent notice on our website
- Request your consent if required by law
We encourage you to review this Privacy Policy regularly to stay informed about how weprotect your personal data.
Compliance and Regulatory Informatio
Jossoor Technology & Training operates in compliance with:
- Egyptian Personal Data Protection Law No. 151 of 2020
- Egyptian Anti-Cybercrimes Law No. 175 of 2018
- GDPR principles for international data protection standards
We maintain appropriate licenses and permits from the Egyptian Data Protection Centre as
required by law.
Data Protection Officer
Our Data Protection Officer oversees compliance with data protection laws and is responsible for:
- Monitoring compliance with privacy policies and procedures
- Conducting privacy impact assessments
- Handling data subject requests and complaints
- Serving as point of contact with supervisory authorities
Contact our Data Protection Officer:
Email: info@jossoor.com
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:
Jossoor Technology & Training
Cairo, Egypt
Email: info@jossoor.com
Website: www.jossoor.com
Supervisory Authority
If you are not satisfied with our response to your privacy concerns or believe we have violated your data protection rights, you have the right to lodge a complaint with:
Consent and Acknowledgment
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our website or services.
For specific processing activities that require explicit consent, we will obtain your consent
separately through clear affirmative action (e.g., checking a box, clicking "I agree").
This Privacy Policy is effective as of January 30, 2026, and applies to all personal data collected by Jossoor Technology & Training.